Shipping & Returns
Shipping
We understand the importance of receiving your order promptly and in perfect condition. We will pack your order the next day if in stock, though we will pack your order in 4-5 business days if the item(s) is not in stock (you will be notified by way of text message or email). We offer the following shipping options and costs for your convenience:
- Standard Shipping: $11
- Express Shipping: $16
- Free Shipping: All orders above $149
Please note that shipping takes 5-10 business days.
Does not ship to customers outside Australia at this time.
Returns
If you are not completely satisfied with your purchase, we offer a return policy for most items. Return requests must be initiated within 5 days of receiving your order.
To initiate a return, please contact us at info@pumpinironsupps.com. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.
Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions about our shipping or return policies, please and our customer service team will be happy to assist you.
Explore our diverse facilities through a collection of captivating images of our gym. Discover our state-of-the-art weights floor, energising boxing room, and expansive cardio area. See the dynamic functional fitness training space, designed for versatility and innovation. Our gallery also highlights our welcoming creche, where kids are entertained while you work out. Don’t miss the serene recovery zones, featuring our rejuvenating sauna and invigorating ice baths. Dive in and get a glimpse of where your fitness journey begins!