Shipping policy

Shipping Policy

Thank you for choosing Pumpin' Iron for your supplement needs. This Shipping Policy outlines our shipping process and procedures to ensure a smooth and efficient delivery of your orders.

1. Order Processing:

• Orders are typically processed within 2-4 business days after payment verification, excluding weekends and holidays.
• Once your order is processed, you will receive a confirmation email with tracking information.

1. Shipping Methods and Rates:

We offer the following shipping methods:
- Free Shipping for orders over $149.00
- Local Shipping $11.00
- Express Shipping $16.00
- Free Local Pick up at South Nowra Gym

1. Domestic Shipping:

• For domestic orders within Australia, we partner with reputable carriers such as AusPost to ensure timely delivery.
• Standard shipping typically takes 3-5 business days for delivery, while expedited shipping options are available for faster delivery.

1. Order Tracking:

• Once your order is shipped, you will receive a tracking number via email to track the status of your delivery.
• You can track your order online through the carrier's website or using the tracking link provided in the shipping confirmation email.

1. Delivery Issues:

• While we strive to ensure timely delivery of all orders, delivery times may vary due to factors beyond our control, such as weather conditions, carrier delays, or customs clearance.
• If you encounter any issues with your delivery, such as delays or lost packages, please contact our customer service team for assistance.

1. Address Accuracy:

• It is the customer's responsibility to provide accurate and complete shipping information during checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

1. Shipping Restrictions:

• Some products may be subject to shipping restrictions or regulations imposed by local authorities or carriers. We reserve the right to cancel orders or modify shipping methods for restricted items.

1. Contact Us:

• If you have any questions or concerns about our Shipping Policy or the delivery of your order, please contact our customer service team at info@pumpinironsupps.com.

By placing an order with Pumpin' Iron South Nowra, you agree to abide by our Shipping Policy and acknowledge that shipping times and delivery dates are estimates only and are not guaranteed. We appreciate your understanding and support.